We want your shopping experience to be a pleasurable one. As a result, we are happy to accept exchanges within 30 days from receipt of purchase, excluding sale items. Items must be in new, unused condition, in original packaging and with hang tags still attached.
Shipping fees are non-refundable.
If a free shipping offer was used, shipping charges will be deducted from your refund. Credit will be applied back to the purchaser’s credit card within 3 business days of the date the jacket was received by us.
Please email us at firstname.lastname@example.org regarding exchanges or returns to receive detailed instructions along with an RA number. Returns and exchanges will not be accepted without a Return Authorization (RA) number.
Exchanges and returns should be insured and sent to the following address:
J Is For Jacket
2355 Westwood Blvd. #968
Los Angeles, CA 90064
Please note that if the item was a gift, we will be unable to issue a refund to anyone other than the person who originally placed the order.
Must include desired new size for exchanges; for orders within the continental US, we will send the new size back to you at no cost.
You will be responsible for paying shipping charges to send a jacket back to us to exchange or return, unless the item is damaged/defective.